“He was the third contractor my husband and I brought in for an estimate on a new roof, a major renovation we never saw coming, were not sure we needed and were agonizing over.
He talked on and on: shingle types, slide after iPad slide of water damage and hail destruction. Finally he got to the numbers: $16,000 for the roof but — for us, just for us! — $12,000.”
Read more at The Los Angeles Times.